Privacy Policy
1) Introduction and Contact Details of the Responsible Party
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data includes all data that can be used to identify you personally.
1.2 The responsible party for data processing on this website in accordance with the General Data Protection Regulation (GDPR) is Revay GmbH, Straße der Einheit 31, 09337 Hohenstein-Ernstthal, Germany, Tel.: 03723 6295645, E-Mail: support@peachyboots.de. The responsible party for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.
2) Data Collection When Visiting Our Website
2.1 When using our website for informational purposes only, meaning when you do not register or otherwise transmit information to us, we only collect data that your browser transmits to the server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- The website you visited
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you accessed the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no transfer or other use of the data. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.
2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to us). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.
3) Hosting & Content Delivery Network
3.1 For hosting our website and displaying the page content, we use a provider that provides its services exclusively on servers within the European Union, either directly or through selected subcontractors.
All data collected on our website is processed on these servers.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
3.2 Creoline
We use a content delivery network from the following provider: Creoline GmbH, Bergstraße 9a, 48341 Altenberge, Germany.
This service allows us to deliver large media files such as graphics, page content, or scripts faster through a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6 para. 1 lit. f GDPR.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
4) Cookies
To make your visit to our website attractive and to enable the use of certain features, we use cookies, which are small text files placed on your device. Some of these cookies are automatically deleted after closing the browser (so-called "session cookies"), while others remain on your device longer and allow for the storage of page settings (so-called "persistent cookies"). In the latter case, you can find out the storage duration in the overview of the cookie settings of your web browser.
If individual cookies we use also process personal data, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of granted consent, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.
You can configure your browser to be informed about the setting of cookies and to decide individually on their acceptance or to exclude the acceptance of cookies for certain cases or generally.
Please note that if you do not accept cookies, the functionality of our website may be limited.
5) Contacting Us
5.1 ShopVote
For review reminders, we use the services of the following provider: Blickreif GmbH, Schulstraße 46, 80634 Munich, Germany.
Exclusively based on your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR, we transmit your email address and possibly other customer data to the provider so that they can contact you with a review reminder via email.
You can revoke your consent at any time with effect for the future towards us or the provider.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
5.2 Greyhound
To process customer inquiries, we use the email ticketing system of the following provider: GREYHOUND Software GmbH & Co. KG, Segelfliegerweg 53, 49324 Melle, Germany.
If you contact us via our website via email, these inquiries are stored and organized in the ticket system to enable chronological processing and improve the service experience. You can always check the current status of your request using the individually assigned ticket number.
For the organization and processing of inquiries, personal data is collected to the extent provided, but at least name, first name, and email address, which are transmitted to the provider, stored there, and retrieved.
The legal basis for the processing of this data is our legitimate interest in the efficient design of our customer service, in the prompt response to your request, and in optimizing our service offerings in accordance with Art. 6 para. 1 lit. f GDPR.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.
5.3 WhatsApp Business
We offer you the opportunity to contact us via the messaging service WhatsApp of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this, we use the so-called "Business version" of WhatsApp.
If you contact us via WhatsApp regarding a specific business (for example, an order you placed), we store and use the mobile number you used on WhatsApp, and – if provided – your first and last name in accordance with Art. 6 para. 1 lit. b GDPR to process and respond to your request. Based on the same legal basis, we may ask you via WhatsApp to provide additional data (order number, customer number, address, or email address) to be able to assign your inquiry to a specific process.
If you use our WhatsApp contact for general inquiries (e.g., about the range of services, availability, or our website), we store and use the mobile number you used on WhatsApp, and – if provided – your first and last name in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the efficient and timely provision of the requested information.
Your data will only be used to respond to your inquiry via WhatsApp. There will be no disclosure to third parties.
Please note that WhatsApp Business has access to the address book of the mobile device we use for this purpose and automatically transmits phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For the operation of our WhatsApp Business account, we use a mobile device whose address book only contains the WhatsApp contact details of users who have also contacted us via WhatsApp.
This ensures that any person whose WhatsApp contact details are stored in our address book has already consented to the transmission of their WhatsApp phone number from the address books of their chat contacts by accepting the WhatsApp terms of use on their device when first using the app in accordance with Art. 6 para. 1 lit. a GDPR. The transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded.
The purpose and scope of data collection and the further processing and use of the data by WhatsApp, as well as your related rights and settings options for protecting your privacy, can be found in WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy
In the context of the above-mentioned processes, data transfers to servers of Meta Platforms Inc. in the USA may occur.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision of the European Commission.
5.4 In the context of contacting us (e.g., via contact form or email), personal data will be processed exclusively for the purpose of processing and responding to your inquiry and only to the extent necessary.
The legal basis for the processing of this data is our legitimate interest in responding to your inquiry in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal retention obligations to the contrary.
6) Data Processing When Opening a Customer Account
In accordance with Art. 6 para. 1 lit. b GDPR, personal data will be collected and processed to the extent necessary when you provide it to us when opening a customer account. You can find out which data is required for account opening from the input mask of the corresponding form on our website.
Deleting your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the responsible party. After deleting your customer account, your data will be deleted, provided that all contracts concluded thereunder have been fully settled, no legal retention periods are opposed, and we have no legitimate interest in further storage.
7) Use of Customer Data for Direct Marketing
7.1 Subscription to Our Email Newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing additional data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive the newsletter after you have explicitly confirmed your consent to receive the newsletter by clicking on a verification link sent to the provided email address.
By activating the confirmation link, you grant us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. In this context, we store your IP address registered by the Internet Service Provider (ISP) as well as the date and time of registration to be able to trace any possible misuse of your email address at a later time. The data we collect during the newsletter registration will be used strictly for this purpose.
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the responsible party mentioned at the beginning. After unsubscribing, your email address will be deleted from our newsletter distribution list immediately, unless you have explicitly consented to further use of your data or we reserve the right to further data use that is legally permissible and of which we inform you in this declaration.
7.2 Sending the Email Newsletter to Existing Customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range via email. For this, we do not need to obtain separate consent from you in accordance with § 7 para. 3 UWG. The data processing is carried out solely based on our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, no email will be sent from us.
You have the right to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the responsible party mentioned at the beginning. For this, you will only incur transmission costs according to the basic rates. Upon receipt of your objection, the use of your email address for advertising purposes will be immediately discontinued.
7.3 Brevo
The sending of our email newsletters and other promotional email communications is carried out through this provider: Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany.
Based on our legitimate interest in effective and user-friendly email marketing, we pass on the data provided during your registration in accordance with Art. 6 para. 1 lit. f GDPR to this provider so that they can handle the email dispatch on our behalf.
Subject to your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR, the provider also conducts a statistical success evaluation of email campaigns using web beacons or tracking pixels in the sent emails, which can measure open rates and specific interactions with the contents of the newsletter. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated, but not merged with other data sets.
You can revoke your consent to email tracking at any time with effect for the future.
We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits disclosure to third parties.
7.4 Shopping Cart Reminders via Email
If you abandon your shopping with us before completing the order, you have the option to receive a one-time reminder via email about the contents of your virtual shopping cart.
The only mandatory information for sending this reminder is your email address. Providing additional data is voluntary and may be used to address you personally. For sending the email, we use the so-called double opt-in procedure, which ensures that you only receive a notification after you have explicitly confirmed your consent by clicking on a verification link sent to the provided email address.
By activating the confirmation link, you grant us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR for sending a shopping cart reminder. In this context, we store your IP address registered by the Internet Service Provider (ISP) as well as the date and time of registration to be able to trace any possible misuse of your email address at a later time. The data we collect during the registration for our email notification service will be used strictly for this purpose.
You can unsubscribe from the shopping cart reminders at any time by sending a corresponding message to the responsible party mentioned at the beginning. After unsubscribing, your email address will be deleted from our distribution list for this purpose immediately, unless you have explicitly consented to further use of your data or we reserve the right to further data use that is legally permissible and of which we inform you in this declaration.
8) Data Processing for Order Processing
8.1 As far as necessary for the contract processing for delivery and payment purposes, the personal data we collect will be forwarded in accordance with Art. 6 para. 1 lit. b GDPR to the commissioned transport company and the commissioned credit institution.
If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we process the contact details you provided when ordering (name, address, email address) to inform you personally about upcoming updates within the legally prescribed period in accordance with our legal information obligations according to Art. 6 para. 1 lit. c GDPR via an appropriate communication channel (e.g., by post or email). Your contact details will be used strictly for notifications about updates owed by us and will only be processed by us to the extent necessary for the respective information.
To process your order, we also work with the following service provider(s) who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
8.2 Disclosure of Personal Data to Shipping Service Providers
- Deutsche Post
As a transport service provider, we use the following provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany.
We provide your email address and/or phone number in accordance with Art. 6 para. 1 lit. a GDPR to the provider before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent in the ordering process for this. Otherwise, we only provide the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The disclosure only takes place to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future towards the above-mentioned responsible party or towards the provider.
- DHL
As a transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany.
We provide your email address and/or phone number in accordance with Art. 6 para. 1 lit. a GDPR to the provider before the delivery of the goods for the purpose of coordinating a delivery date