How much does shipping cost?
Shipping & Logistics
Hi there! To continue offering you the quality and selection you are used to, we must respond to the current situation. Massive cost increases in logistics – from fuel surcharges and toll fees to increased personnel costs of our service providers – make an adjustment of our conditions necessary. We have consciously decided against a flat increase in product prices and are instead adjusting the shipping and return contributions.
Shipping Costs
Good news: We continue to offer free shipping on orders over 150.00 EUR!
| Germany (DE) | 4.95 EUR |
| European Union (EU) | 6.95 EUR (30 PLN) |
| Switzerland (CH) | 8.95 EUR (8 CHF) |
International & Taxes
The VAT of the respective shipping country will be displayed.
Special Conditions for Switzerland & Non-EU
Please note: For deliveries to countries outside the European Union, additional costs may arise, which are to be borne by you. These include, for example, fees for money transfers (e.g., transfer and exchange rate fees) as well as import duties and taxes (e.g., customs duties).
Further information can be found on the EU Customs Website and regarding import VAT at EZT-Online. Specific information for Switzerland can be found here: Tares - Switzerland.
Return Service
We no longer cover return costs in full, but we offer discounted return labels via our self-service portal. The costs will be deducted from your refund:
| Label Germany (DE) | 3.00 EUR |
| Label EU-Abroad | 5.00 EUR (20 PLN) |
| Label Switzerland (CH) | 7.00 EUR (6.50 CHF) |
The return costs only apply to orders placed from 20.04.2026. Current orders are not affected, even if the return takes place in May. Should the portal not offer a free label for technical reasons, please send us a WhatsApp message: Click here.
